Posted by Rachel Crippin Clark on 02 Aug 2023
What do you think… was Confucius right when he said, “Life is really simple, but we insist on making it complicated”?
We at TRINITY aren’t sure how or why life gets messy sometimes, but we certainly know it happens. That’s why our mission is to make our customers’ home lives simpler. More efficient. Less cluttered. And certainly, less complicated.
From our laundry organizer carts to our shoe storage benches, we want your living space to help you feel calm, organized, and in control so you’re free to tackle life’s challenges, both big and small. It’s a purpose that leads everything we do—from the products we design, to the extra steps we take to ensure their safety and quality, and the way we treat you.
Our customer-centered approach starts in product development. We’re always creating new products based on your feedback and emerging trends. (One example: our stylish, space-saving pet crates and litter enclosures.)
It extends to design and manufacturing, where our commitment to quality shines. We choose durable materials and quality construction, test each product rigorously, and proudly have them certified by NSF and other third parties.
And last but not least—how we serve you after the sale. We know the frustration of spending your day fumbling through assembly, or being stuck with a product that doesn’t fit your space, or hunting for replacement parts with no response.
That won’t be your experience with TRINITY:
“Trinity customer service provided excellent assistance. We were so impressed with their service and quality of product we have since ordered another Trinity.”
"Not only is it well constructed but looks great, it has a place for everything and comes with the liners already pre-cut for every drawer. One drawer was dented in shipping and the company couldn't respond fast enough. Sent out a replacement drawer right away. Great product and positively great customer service from Trinity. Would definitely recommend this to anyone and everyone.”
“Ordered a workbench and it came well-packaged and on time (actually, it came faster than the Trinity people predicted). Instructions were excellent. Setup was a breeze! The workbench is well-constructed and meets my every need. I recommend it highly.”
Have more questions? Visit our Here to Help page or contact us via phone, email, or our website.
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