Commitment to Quality
Posted by Rachel Crippin Clark on 5th Jul 2023
Who’s tired of ordering things online and then being disappointed by the quality when they arrive at your door? Or maybe they look and feel okay at first but simply don’t hold up for long. Then it’s back to the drawing board to try and find another item…and another purchase to make.
At TRINITY, we’re committed to well-designed products that are built to last. We don’t skimp on materials. We test our products to make sure they perform as promised. And we’re proud to have them certified by third-party organizations.
Whether you buy a TRINITY product online or in-store, you can rest easy you’re getting a product that is well-made, safe, and built to last. (Just make sure you purchase from our site, one of our retail partners, or one of our authorized resellers.) Durable products mean less time and money you have to spend on replacement items, and less waste ending up in landfills.
What We’re Made Of
Whether it’s our garage cabinets or shoe storage benches, we select our material based on their quality, safety, and environmental-friendliness. Our products feature time-tested, durable materials like stainless steel, rubberwood, bamboo, and solid knotty alder wood.
In addition, we think you’ll appreciate the extra steps we take to help materials stand the test of time. For example, the frames on our adjustable height work tables feature a black powder-coated finish which offers a higher resistance against scratching, chipping, fading, and rusting. Our patio chairs and tables are UV stabilized to help reduce fading and resist corrosion when they’re out in the elements.
How We’re Made
TRINITY products are built with quality craftsmanship and attention to detail. Our quality management systems not only comply with multiple international, federal, and industry standards, but strive to meet or exceed our customers’ expectations.
Our manufacturing sites hold various registrations that comply not only with global industry product-specific requirements, but also socio-economic standards.
Third Party Certification
And you don’t have to just take our word for it. We take great pride in working with multiple third party organizations to test and certify our products so you feel comfortable with their durability and safety.
Our NSF certified products undergo rigorous and ongoing testing from one of the most respected independent certification organizations in existence today. Weight capacities are also tested by independent third parties, as is the rust-resistance of our outdoor items.
Peace of Mind
We feel so strongly about the quality of all of our products that we offer a 30-day unconditional guarantee. If you’re not happy with your TRINITY product, return it at no cost. And if anything comes up later on, we offer both replacement parts and warranty-covered replacements at no cost to you.